To Make a Payment

The official payment addresses, links and partners found on this page are authorized by Liberty Utilities. Payments made through unauthorized bill pay services are not guaranteed.


Credit | ATM Debit

Make your payment with an ATM Debit card, MasterCard or Visa. You will need your full account number located at the top right corner of your bill to get started.



Make a Payment  

Paperless Billing
Viewing & Payments

Accumulating stacks of monthly paper bills becomes a thing of the past. View your bill online and the choice is yours to make a one-time payment or set up recurring automatic payments through your checking account. [Formerly E-bill]

 

Make a Payment  
To Sign Up

Automatic Payments

Liberty Utilities offers Automatic Payments, a worry-free way to pay your bill on time. Your monthly payment will be automatically deducted from the account of your choice so you never have to worry about missing a bill deadline.

Please print and complete the Application and Agreement. Email your completed form to  central.water@libertyutilities.com .

Sign Up Now  

View payment process information.    View Table

In Person 

There are a number of Liberty Utilities Walk-in Center locations which will accept bill payments, making it easier to pay your bill in person.

Liberty Utilities Walk-in Centers 

Come see us in person and one of our Customer Care representatives will be pleased to assist you.  Location(s) and hours of operation are listed below. Click the “View Table” button in the grey area above to view payment process information for all payment methods. 

Malden

Primary Walk-in Center

Customer Service Hours

Liberty Utilities
900 Truman Blvd
Caruthersville, MO 63830
Walk-in
Mon - Fri 8:00 AM - 4:00 PM
Phones
Mon - Fri 8:00 AM - 6:00 PM

Other Locations

Customer Service Hours

Liberty Utilities
100 S Main St
Butler, MO 64730
Walk-in
Mon - Fri 8:00 AM - 4:00 PM
Phones
Mon - Fri 8:00 AM - 6:00 PM


Liberty Utilities
2 Industrial Loop Dr
Hannibal, MO 63401
Walk-in
Mon - Fri 8:00 AM - 4:00 PM
Phones
Mon - Fri 8:00 AM - 6:00 PM

Liberty Utilities
2751 N High St
Jackson, MO 63755
Walk-in
Mon - Fri 8:00 AM - 4:00 PM
Phones
Mon - Fri 8:00 AM - 6:00 PM

Liberty Utilities
916 N Green St
Kirksville, MO 63501
Walk-in
Mon - Fri 8:00 AM - 4:00 PM
Phones
Mon - Fri 8:00 AM - 6:00 PM

Liberty Utilities
1024 Linn St
Sikeston, MO 63801
Walk-in
Mon - Fri 8:00 AM - 4:00 PM
Closed for lunch 12:30PM-1:00pm
Phones
Mon - Fri 8:00 AM - 6:00 PM

 

By Mail 

Please return the lower portion of your statement along with a check or money order in the envelope provided with your bill and mail to:

Liberty Utilities - Midstates
75 Remittance Dr
Suite 1741
Chicago IL 60675-1741

Overdue Bill Options

Available to qualified residential customers.

If you’re ever having trouble paying your bill on time, please let us know right away. Depending on your eligibility, we may be able to offer you a credit extension or special payment agreement. We’ll also work with you to avoid late payment charges.

Please contact us to discuss how we can work together to protect your account from disconnection.

Contact Us