Submit Meter Reading | Smart Meters | Missouri | Liberty
If you are a Missouri Customer that has chosen to opt out of a smart meter and do not wish for a Liberty employee to manually read your meter, you will need to submit monthly meter readings.
When to read your meter
You can find your next scheduled meter read date on your bill. The date can vary from month to month.
Before you start
- Have your account number ready
- Take your meter reading before submitting. Learn how to read your meter.
- Submit your reading on your scheduled meter read date. This date can vary from month to month.
How to submit
- Online Form (recommended): Submit your meter reading using the Monthly Meter Reading Form below.
- Email: Send your meter reading by Email to Billing Operations
- Contact our Customer Care team.
Frequently Asked Questions
If a meter reading is not received, per our tariff, Liberty may estimate your bill for that month based on past usage. If you miss two (2) consecutive months, or any three (3) months in a rolling twelve-month period, Liberty may resume monthly readings of the meter.
Liberty may charge 5% interest on unpaid amounts resulting from failure to report usage or inaccurate reporting.
If you elect to self-read, you will need to submit readings every month following the next scheduled meter read date shown on your monthly bill. This date can vary from month to month.
At least once a year, Liberty will need access to your meter to obtain an actual meter read. This is to verify the accuracy of self-read meters. Liberty may charge 5% interest on unpaid amounts resulting from failure to report usage or inaccurate reporting.