Natural Gas Smell Emergency - Residential - Missouri Gas - Liberty
Do You Smell Gas?
If you smell gas please follow these steps:
- Check to be sure your range and oven controls are turned off.
- Don't operate electrical appliances or switches. This can cause sparks.
- Don't smoke or light matches.
- Leave immediately. Instruct others to leave.
- Don’t re-enter the building.
- Call the Liberty emergency number or dial 911 from a mobile phone or neighbor’s phone. Dial 711 if you are hearing impaired. Don’t send an email.
- Be sure to tell us the exact street location and cross streets. We're here 365 days a year to serve you. We'll be there as soon as possible to make sure that the situation is safe.
If you suspect a leak inside your home
- Evacuate the premises and leave the door open when you exit.
- Do not use electrical switches, telephones, appliances, garage door openers, etc.
- Do not use lighters or matches and do not smoke.
- When you arrive at a safe location, call Liberty immediately at 1-855-644-8134.
If you suspect a leak outside your home
- Leave your location immediately.
- When you arrive at a safe location, call Liberty immediately at 1-855-644-8134.
- Keep clear of the area.
- Do not start any motors or motor vehicles near the area of the gas odor.
- Do not use lighters or matches and do not smoke.