Overdue Bill Options
If you’re ever having trouble paying your bill on time, please let us know right away. Depending on your eligibility, we may be able to grant you a credit extension or special payment agreement.
Financial Help - Residential - Missouri Gas - Liberty
Life Happens. We're Here to Help.
Sometimes life happens, and not in the way you intended. If you find yourself with unexpected expenses and need help paying your utility bill, we’re here for you. Learn more about financial assistance programs available in Missouri and how you can apply.
Getting Started
Find out more about Missouri’s financial assistance programs and how you can apply, or support those in need.
Assistance Agency Information
Energy assistance programs help eligible customers in all of our service areas pay their home heating costs with the help of various local, state, and federal agencies.
Friendly Follow Up Program for Seniors, Disabled, and Seriously Ill Customers
This voluntary program provides a way to make sure a third party is also notified when you receive a bill or notice of disconnection.
For Missouri Water Customers
Low-Income Household Water Assistance Program (LIHWAP)
LIHWAP
Community Energy Assistance Program
You can help the elderly, people with disabilities, and families in need to keep their homes warm by donating to your community's tax deductible energy assistance program.
For Energy Assistance Agency Login
This section is for the use of the government and non-profit agencies that provide assistance to customers who need help paying their utility bills.
Low Income Home Energy Assistance Program (LIHEAP)
LIHEAP is a program that helps provides energy assistance to qualifying Missouri gas and electric customers.
State Assistance Opportunities
Learn about housing resources and utility assistance opportunities offered by the Missouri Housing Development Commission.
United Way 211
Learn about United Way's confidential 211 program which provides assistance across the United States.